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A DNS entry for “subdomain.domain.tld" already exists. Symptoms When adding an addon domain or subdomain in your cPanel, you get an error similar... Account transfer or backup results in: The system failed to read up to 64 KB from a file handle because of an error: Is a directory Additional "AutoDomain" domains in a WP2 account on a server with a NAT use the public IP Symptoms When a new domain is added onto an account using the option "Choose a domain... Addon domain A records updated to point to primary domain's IP after primary domain name change Symptoms After changing the primary domain name of an account, the A record of an... Addon domains have a default DMARC policy enabled regardless if disabled Symptoms When Enable DMARC on this account. is disabled for an account (via creation or... AutoSSL fails with "DNS problem: SERVFAIL looking up CAA for domain.com" Symptoms When AutoSSL is run, it fails on certain domains with one of the following... AutoSSL will not issue an Addon Domain's SSL if the primary domain is using a Wildcard SSL and the linking subdomain fails DCV Symptoms When you create an Addon Domain, a subdomain is created on the Primary Domain to... Can I disable the cpanel.site domains? Question Can I disable cpanel.site domains?   Answer No, these domains are temporary... DNS Entry Already Exists error: no DNS zone file for the domain Symptoms When attempting to add a new domain or rebuild the DNS configuration, you receive... DNS ONLY installer installs cPanel plugins that are not used Symptoms There are cPanel plugins installed on DNS ONLY servers that are not needed and... DNS Zone Manager can not create complex CAA records Symptoms Adding a complex CAA record results in the following error. You must enter a valid... DNS Zone Manager displays HTML code instead of domain names Symptoms When accessing "DNS Zone Manager" in WHM, HTML code is displayed instead of the... DNS cluster connection error - "IO::Socket::SSL 1.42 must be installed for https support" Symptoms In WHM, the DNS cluster status shows as: Could not communicate with remote API... Hostname VirtualHost not built for shared IPv6 when server only has 1 IPv6 allocated Symptoms When a server has IPv6 enabled with only a single IPv6 is allocated, and the IPv6... How to enable AXFR for cPanel controlled domains in PowerDNS Introduction You may want to transfer a domain's zone to another DNS server or cluster.... If an account has an owner that doesn't exist you can not park a subdomain of the main domain Symptoms You get an error when trying to park a subdomain of the main domain with "Share... NSEC3 data for a domain is not synced across DNS Cluster members Symptoms After changing the NSEC3 data in the DNSSEC configuration on a domain, it is... PowerDNS allows users to place CNAME records in the zone apex Symptoms On a cPanel server running PowerDNS, a user may replace the domain's apex A... Redirected alias domains will display the primary domain's redirect in the Domains feature Symptoms When both the primary domains and an alias domain are redirected, the correct... SSL/TLS Status does not list any domains Symptoms The SSL/TLS status does not show any domains if a temporary primary domain is used.... The DMARC from zone templates is not used for newly created accounts. Symptoms The DMARC from zone templates is not used for newly created domains.... The TXT records from zone templates are not used for newly created accounts. Symptoms The TXT records from zone templates are not used for newly created accounts on... Unable to add ".bd" domain despite being added to the public suffix list. Symptoms Attempting to add or create a ".bd" domain shows the following error: (XID... Unable to remove an addon domain when a dynamic DNS record entry is present Symptoms When a domain has a Dynamic DNS entry configured, the cPanel end user is unable... WP-Squared primary domain change to www.domain.tld breaks wp installation Symptoms Changing the cPanel primary domain to its www version breaks the WordPress... What is a CAA Record? Question What is a CAA Record on a domain? How can this be added to a domain hosted on a... Zone Editor doesn't appear for WP2 accounts created as a subdomain Symptoms The "Zone Editor" option does not appear in the "Advanced" tab in "Manage Website" in... cprapid subdomains no longer resolve Question Why do cprapid subdomains no longer resolve?   Answer The cpraid.com domain is... cprapid.com Subdomains Added to ServerAlias Symptoms In cPanel version 124, domains such as cptesting.tld.10-2-50-186.cprapid.com,... Link https://go.cpanel.net/EA4CustomTemplates redirects to API documentation instead of custom template documentation Symptoms When running WHMAPI1 utilities it may warn you that a configuration file is... The domain must be owned by a user other than "root" when adding DMARC to hostname zone Symptoms After manually creating a DNS zone through the command line, you are unable to a...
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