Symptoms
When adding an addon domain or subdomain in your cPanel, you get an error similar to the following.
There is already a DNS entry for the domain “subdomain.domain.tld”. at /usr/local/cpanel/Cpanel/Admin/Modules/Cpanel/subdomain.pm line 176.
Description
This error occurs when your server already has a DNS record for the subdomain. You should ensure that the DNS record file is removed.
Workaround
- Log into WHM as the ‘root’ user.
- Navigate to "Home / DNS Functions / Edit DNS Zone."
- Click the "Manage" button to the right of the domain name.
- Click the "Delete" button to the right of the record to delete.
- Confirm that you want to delete the record by clicking the "Continue" button.
