Knowledgebase

Symptoms

Ea-nginx configuration rebuilds complete with an error similar to the following:

The following user related errors need attention:
	User “user1”: Cpanel::Exception::FeatureNotEnabled=HASH(0x4e9e850)
	User “user2”: Cpanel::Exception::FeatureNotEnabled=HASH(0x4e9e970)

When running a rebuild for a specific user, you may receive an error similar to the following instead:

[root@server ~]cP# /scripts/ea-nginx config user1
Setting up /etc/nginx/conf.d/users/user1.conf …
Processing user1 (/home/user1)
	cPanel password protected directories …
	cPanel redirects …
 … done (user1).
Cpanel::Exception::FeatureNotEnabled/(XID uxnxtm) “PHP” is not installed on the system.
 at /usr/local/cpanel/Cpanel/ProgLang/Supported/php.pm line 118.
	Cpanel::ProgLang::Supported::php::new("Cpanel::ProgLang::Supported::php", "parent", Cpanel::ProgLang=HASH(0x506ba88)) called at /usr/local/cpanel/Cpanel/ProgLang.pm line 125
	Cpanel::ProgLang::new("Cpanel::ProgLang", "type", "php") called at /scripts/ea-nginx line 1929
	scripts::ea_nginx::_render_and_append(HASH(0x25c2ef0)) called at /scripts/ea-nginx line 1506
	scripts::ea_nginx::_write_user_conf("user1", HASH(0x41043d8)) called at /scripts/ea-nginx line 361
	scripts::ea_nginx::config(App::CmdDispatch=HASH(0x4114170), "user1") called at /usr/local/cpanel/3rdparty/perl/542/cpanel-lib/App/CmdDispatch/Table.pm line 42
	App::CmdDispatch::Table::run(App::CmdDispatch::Table=HASH(0x41aec10), App::CmdDispatch=HASH(0x4114170), "config", "user1") called at /usr/local/cpanel/3rdparty/perl/542/cpanel-lib/App/CmdDispatch.pm line 59
	eval {...} called at /usr/local/cpanel/3rdparty/perl/542/cpanel-lib/App/CmdDispatch.pm line 62
	App::CmdDispatch::run(App::CmdDispatch=HASH(0x4114170), "config", "user1") called at /scripts/ea-nginx line 212
	scripts::ea_nginx::run("config", "user1") called at /scripts/ea-nginx line 122

Description

These errors are returned when PHP is not installed on the server, resulting in incomplete user configurations in ea-nginx.

We've opened an internal case for our development team to investigate this further. For reference, the case number is CPANEL-50972. Follow this article to receive an email notification when a solution is published in the product. 

Workaround

Install a PHP version using "WHM / EasyApache 4", then run the following script in SSH or "WHM / Terminal" to rebuild NGINX configurations for all users:

/scripts/ea-nginx config --all

To rebuild ea-nginx configuration for a specific user run the following instead, replacing the $USER placeholder with a cPanel username:

/scripts/ea-nginx config $USER

Additional Resources

How To Install a PHP Version in WHM